Who is Mark Smith..?
I was born in Oxford wayyy back in 1985 and still live in Oxfordshire, not a million miles away from where I grew up.
I’m father to four daughters, three of whom are in the photo opposite (or below if you’re on mobile!). This business was setup to give me the flexibility I wanted to be able to attend every sports day, assembly and nativity play without having to book time off or feel guilty about missing work to do so.
Kids grow up so quickly, I should know I’ve got enough of them! I really wanted to be as present as I can before they all tell me they can’t be arsed to spend time with me because they’re too cool for that! It’s important to me that they can look back and say “you know what Dad, I remember you being at all my school shows & events and always losing the Dad’s race at sports day!”.
I spent almost all of my 17 working years working in Finance, and dealing with payments in particular. I’ve processed pretty much every payment type known to man and in every currency in the world (probably).
I’ve had a pretty decent career I’d say. I started at 17 in an Accountancy practice whilst studying for my AAT Technician qualification. I quickly found that I HATED the environment and needed something a little more relaxed to enjoy my job.
I then had various accounts payable & cashier roles before finding myself at the UK’s biggest charity, Cancer Research UK. This wasn’t before a brief stint in the army, not quite completing my basic training at Pirbright!
At CRUK I found my groove and had several roles, really enjoying the process improvement work and payment operations. I started as a team manager for the Oxford-based payment operations team, progressed into an operational improvement manager role before landing a senior management position for my final few years there.